Being a startup, of course there are some issues. But because we are a startup you can be sure that "working on it to fix it 24/7" is not just a catchy phrase, but our everyday reality.
After the purchase, you should have been redirected to the Source download page, where you can download your plugin. Also an email with the link with your plugin has been sent to your email address, which was used for purchase. If you haven’t received it or if for any other reason you are unable to download, please contact us at firstname.lastname@example.org
Subtle Patterns Photoshop plugin supports Photoshop CS5, CS6 and CC on Mac OS X 10.7 or above and on Windows XP or above.
You can download the latest version of Subtle Patterns plugin by logging in into your account on Source.
Check your internet and firewall settings. Subtle Patterns Photoshop plugin requires internet connection to download new patterns.
We have issues with permissions in Photoshop folder. Please download the “.zip” from your Source Profile and follow these steps:
Sure, let us know if you publish something :)Download press kit
You can see the changelog of our version in your Source profile, just click on the version number.
This issue can happen if you just upgraded your Photoshop to a new mayor version (like to CC2015 from CC2014). Adobe updates Photoshop in such way that it will remove existing generator Plugins. To fix this, please re-install the plugin. If you don't have the installer anymore, you can download it from your Source Profile.
This usually mean you don't have Generator enabled. To fix this, go to Photoshop->Preferences->Plug-Ins... and check the "Enable Generator" option. On Windows, it's located in Edit->Preferences->Plug-Ins....
If you experience this error, please send all generator log files that can be found here to email@example.com:
With 2014.2 update the path has changed, you can find out your exact version of Photoshop in the first line of menu Help -> System Info...
OSX (2014.1 and older): ~/Library/Logs/Adobe/Adobe Photoshop CC/Generator
OSX (2014.2 and newer): ~/Library/Logs/Adobe/Adobe Photoshop CC 2014/Generator
(You can press cmd+shift+G in any finder window and copy the directory path there)
Windows (2014.1 and older): %AppData%\Adobe\Adobe Photoshop CC\Generator\logs
Windows (2014.2 and newer): %AppData%\Adobe\Adobe Photoshop CC 2014\Generator\logs
(You can press ctrl+L in file explorer window and copy the directory path)
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